Denial Management / Accounts Receivables Services
At MedSafe, we help healthcare providers reduce days in A/R through timely and proactive follow-up. Our services ensure a clear understanding of the reasons behind delays and enable prompt follow-up with both insurance companies and patients.
A/R Follow-Up Services
- Follow-up with insurance companies
We engage across multiple channels—including websites, fax, IVR, and phone—to track claim status. Additionally, we collaborate with partners to improve the adoption of web portals as a preferred method of communication. - Develop A/R follow-up protocols
We consistently monitor aging buckets and track payer timelines for reporting. After claim submission, our team initiates follow-up calls at appropriate intervals to avoid delays and improve collections. - Leverage automation tools
We’ve developed a smart BOT tool that automatically fetches claim statuses and identifies necessary actions. This tool helps reduce manual work while accelerating the process.
As part of our denial management strategy, we analyze denied claims in detail. Then, we work with clients to lower denial rates and recover lost revenue efficiently.
A/R Follow-Up Specialists: Insurance Channels & Policy Protocols
The status of the claims will not be our only goal. We take it a step further and start the processes, such as resubmitting these claims and filing appeals for reimbursements, and we carry out analytics with a focus on lowering the days in A/R.
Key Benefits of Our A/R Services
Medsafe’s complete A/R and denial management solutions offer several tangible benefits:
Faster resolution of claims
Rather than just checking statuses, we take action to resolve issues and close claims faster.Reduced manual effort
By promoting the use of web portals and automation, we minimize repetitive tasks and manual work.Streamlined workflows
For each status code, we know exactly which questions must be answered. That’s why we built custom web-based workflows to manage follow-ups and improve documentation quality.Insightful dashboards and reports
Our multivariate reporting system provides visibility into your A/R. This helps you prioritize claims and measure performance effectively.
One-Time A/R Clearance Projects
Hospitals and medical practices often face backlogs of aged A/R due to limited staffing, outdated write-off policies, or lack of follow-up. These issues can lead to millions in unpaid claims. MedSafe offers one-time A/R cleanup projects using proven workflows to recover lost revenue and restore financial health.
Medsafe’s Software Proficiency:
We are proficient in over 15 practice management systems, including:
eClinicalWorks, AdvancedMD, Intergy, Greenway PrimeSuite, NextGen, Office Ally, Cerner, Kareo, Open Dental, Gmed, RainTree, CPR+, and more.
This versatility allows us to work seamlessly within your existing setup.
Ready to Get Started?
Contact us today to learn how we can help your practice maintain complete compliance.